Privacy Policy
Last updated: March 2026
At LittleLooms, we take your privacy seriously. This policy explains what personal information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
When you visit our website or place an order, we may collect the following:
Personal details you provide directly, such as your name, email address, shipping address, phone number, and payment information when you make a purchase or contact us.
Information collected automatically, such as your IP address, browser type, device information, pages visited, and referring website. This data is collected using cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including personalisation of products
- Communicate with you about your order, respond to enquiries, and provide customer support
- Improve our website, products, and services
- Send promotional emails if you have opted in (you can unsubscribe at any time)
- Comply with legal obligations and prevent fraudulent activity
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your data with:
- Payment processors to handle transactions securely
- Shipping and logistics partners to deliver your order
- Email marketing platforms if you have subscribed to our mailing list
- Analytics tools to help us understand website usage
All third-party providers are required to handle your data in accordance with applicable privacy laws.
4. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage your cookie preferences through your browser settings. Disabling cookies may affect some features of our website.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including meeting legal, accounting, or reporting requirements. Order data is typically retained for a period consistent with applicable tax and commercial laws.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us at support@littlelooms.com.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently.
9. Children's Privacy
Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.
10. Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available on our website, with the date of the most recent revision noted at the top.
11. Contact
For any privacy-related questions or requests, please email us at: support@littlelooms.com